As artificial intelligence roils the information landscape and our homes become increasingly “smart”, information professionals are called upon to do more than ‘merely’ provide high-quality research services. In this two-day professional development seminar, Mary Ellen Bates will offer new approaches to getting more from the web and social media, and for getting greater value and insight from digital information resources. She will look ahead at the big trends facing information professionals and will offer tools for addressing the competitive threats that libraries and information centres will face in 2020. …
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