Job Opening
- Posting Title: LIBRARY ASSISTANT, G4
- Job Code Title: LIBRARY ASSISTANT
- Department/Office: United Nations Office at Vienna
- Duty Station: VIENNA
- Posting Period: 17 March 2023 – 15 April 2023
- Job Opening Number: 23-Documentation and Information -UNOV-204678-R-Vienna (O)
Org. Setting and Reporting
This position is located in the United Nations Library Service – Vienna (UNLV), English, Publishing and Library Section (EPLS), Conference Management Service (CMS), Division for Management (DM), United Nations Office at Vienna (UNOV). The incumbent will work under the direct supervision of the Chief Librarian.
For additional information, please visit the UNOV website: www.unov.org.
Responsibilities
Under the direct supervision of the Chief Librarian, and within limits of assigned authority, the incumbent will be responsible for the following specific duties:
- Perform basic library circulation functions, including retrieval, check-out, discharge and recalls of materials.
- Provide client services during assigned shifts in the Library Client Service office.
- Screen phone calls and visitors; responds to moderately complex information requests and inquiries (e.g. answers requests requiring database searches, etc.), and as necessary, refers inquiries to appropriate personnel for handling.
- Catalogue incoming library materials, as well as modify existing bibliographic records to ensure accuracy in the library catalogue.
- Participate in production, design and maintenance of library web pages.
- Assist with outreach activities including delivering presentations and preparing promotional materials.
- Perform collection maintenance, including shelving, shelf reading, weeding and re-organizing collections as required.
- Assist with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
- Assist with visualizations and updating information material such as web pages or brochures.
- Perform other work-related duties, as required.
Competencies
Professionalism
Has knowledge of library operations, has ability to undertake relevant research, maintain records in a systematic fashion and retrieve necessary materials with maximum speed and accuracy. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
Teamwork
Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Client Orientation
Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
Education
High school diploma or equivalent is required.
Job – Specific Qualification
Passing the Global General Service Test (GGST) is a prerequisite, i.e. is required, for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application.
The GGST is a proctored entry-level examination at the duty station. Any travel expenses incurred in order to take the examination are the responsibility of the candidate and will not be reimbursed by the Organization.
Having passed the Administrative Support Assessment Test [in English] at the United Nations headquarters, Economic Commission for Africa, Economic and Social Commission for Western Asia, United Nations Office at Geneva, United Nations Office at Vienna, International criminal tribunal for Rwanda or International Criminal Tribunal for the former Yugoslavia may be accepted in lieu of the GGST.
Work Experience
Three years of experience in library work, archives, information network administration or related field is required.
Experience in cataloguing using an integrated library management system (ILS) is required.
Knowledge of Machine readable Cataloguing (MARC) records and classification systems such as the Universal Decimal Classification (used in UN Libraries), Dewey Decimal Classification or Library of Congress is desirable.
Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another official United Nations language is an advantage.
Assessment
Evaluation of qualified candidates may include an assessment exercise and a competency-based interview.
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